FAQ
GENERAL PRIVATE LABEL QUESTIONS
How do I get started with Awilke branding?
Awilke branding is a private label and skincare cosmetic manufacturer based in China, that allows you to create your own brand products with low cost and Minimum Order quantality. To get started, simply leave a message to us or register with your email address, our customer representative will come back to you within 12 Hours. We suggest that you order samples and try the products first, there are no minimum quantities on samples, and you can purchase these items directly from our website.
How much does Private Label Cost?
Costs vary on the type of products and the quantities you’re ordering. Please contact us first for big bulk orders, our team is ready to offer you the best rate of your product and services.
What is the minimum for private label orders?
Currently, the minimum order for private label line is 200 units per product.
Can I return private labeled products?
No. Private labeled items cannot be returned, exchanged, or refunded. Please order carefully.
Once I place a private label order, what is the lead time?
For the samples the leading time will be within 3 days. For large amount private label orders the leading time is around 2-3 weeks.
Do I have to have my products printed with you in order to purchase from you?
Logo printing is a service we offer to those interested. You are not obligated to have us print your logo in order to purchase from us.
Logo and Artwork Questions
What are your logo requirements?
Artwork must be submitted as an Adobe Illustrator file. Vector files only with fonts converted to outlines. JPGs, PNGs, and GIFs are not suitable. Work in CMYK mode, using spot colors or 100% black.
I only have a JPG image of my logo. Can you turn it into a vector graphic?
We can re-draw logos with an extra service charge, with a turnaround time of about 2-4 business days. Fees may change depending on logo complexity.
I don’t have a logo. Can you make one for me?
If you do not have a logo but know the font you want to use, send us the font file we will turn your image into a vector file with an extra service charge. Fees may change depending on logo complexity.